Embedding Agile, Technology, and Change Management in a Sustainable PMO

The second session in this two-part series will take place on April 29, continuing the momentum toward
the May conference, “Building Resilience in Alberta: Innovation Rooted in Strength.” This session offers a
deeper exploration of how Project Management Offices can enhance organizational performance by
intentionally embedding Agile ways of working, leveraging enabling digital technologies, and applying
structured change management practices. It will examine how PMOs can move beyond traditional
oversight roles to become strategic partners that drive adaptability, innovation, and measurable business
value.
With a focus on balancing innovation and discipline, the session highlights the critical role of strong
governance frameworks, proactive stakeholder engagement, and a consistent approach to benefits
realization. Attendees will gain practical insights into how to align delivery with organizational strategy,
foster a culture of continuous improvement, and build a sustainable PMO capable of responding to an
increasingly complex and fast-evolving business environment.
The session features an accomplished panel of speakers.
Bruno Freitas (PMP, PMI-RMP, PMI-SP, PMI-ACP, PMI-PMOCP), CEO & Founder of PMO Evolution, brings
over 20 years of global experience in transforming PMOs from administrative functions into high-impact
strategic powerhouses. He has successfully led portfolios exceeding $100M across finance, technology,
and public sectors, and is widely recognized for helping organizations focus on the right initiatives,
improve delivery outcomes, and maximize business value. In addition to his leadership work, Bruno serves
as PMOGA's Outreach Lead for North America, contributes as a judge for global PMO and Project
Management awards, and is a sought-after keynote speaker and PMI facilitator.
Sue Hagen, MBA, PMP, CSM, is an accomplished project management leader within the Information
Services and Technology PMO at the University of Alberta. She brings a wealth of experience across both
public and private sectors, with a strong focus on aligning capital investments to strategic objectives,
establishing practical and effective governance structures, and delivering sustainable, measurable results.
Sue is also a passionate advocate for inclusive project management practices, ensuring that diverse and
underrepresented communities are meaningfully engaged throughout the project lifecycle. Her approach
emphasizes equitable outcomes and long-term value creation, grounded in both professional expertise
and community impact.
Shanelle Bautista is a dynamic marketing and communications professional with a passion for building
global communities that elevate brands and connect professionals. With experience across both B2B and
B2C environments in Latin America and international markets, she has led cross-functional marketing
strategies and global campaigns that align closely with executive vision and organizational goals. Shanelle
specializes in crafting impactful content, strengthening brand presence, and fostering engagement that
drives measurable results, bringing a unique perspective on communication, stakeholder connection, and
organizational storytelling to the session.