Active PMI & other Certifications
PMP
LLQP

Work experience (include areas of specialization)
Finance:
- Revenue cycle management
- Financial planning and credit consulting
- Claims administration and audit
- Loan underwriting and adjudication
- Finance Operations
- SOP/DOP Documentation
- Contact center and telephony
- Software development lifecycle
- Account management
- Relationship and vendor management
- RFI, RFP lifecycles
- Escalation and fraud handling
- Anti-money laundering and terrorist financing

Skills (professional technical, leadership, soft skills)
- Card program and products
- Operation optimization strategies, segmentation, work force management, forecasting and projecting
- SOC 2 Compliance
- PCI Compliance
- Succession planning
- Business Continuity
- Debt repayment strategies

Personal Values
- Integrity
- Transparency
- Tenacity

Volunteer Experience (present and past)
- Regular blood donor
- Lead and organized youth activities and programs
- Heatwave for SickKids (Toronto Children Hospital)
- Parks Canada and 10,000 Trees

Why do you want to be a mentor?
I see this as a great opportunity to help others and share my business experience in how projects work in a financial industry framework and in general. I've had great mentors throughout my career who have helped and taught me in how to find success and happiness and feel a responsibility to help others as well.